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EVERYTHING YOU MIGHT ASK

Returns & Exchanges

WE'LL ALWAYS DO OUR BEST

Returns & Exchanges

Digital Downloads

Instant Delivery

Because digital products are delivered immediately, we can’t offer refunds for change of mind.

Handmade Products

Quality Matters

If your order arrives damaged or faulty, please contact us as soon as possible so we can make things right. 

Change of Mind

Let’s Chat First

Not sure if your order is right for you? Get in touch before returning anything and we’ll help where we can.

Your Consumer Rights

You’re Protected

Nothing in our policies affects your rights under Australian Consumer Law.

Need A Hand?

We’re Here To Help

If you’re unsure which policy applies, just send us a message. We’ll happily point you in the right direction.

Our Promise

Fair & Reasonable

We believe good customer service is just as important as great products.

Need the finer details?

We've kept things simple above, but if you're looking for the complete policy, you'll find it below.

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